Property management includes the commercial and technical management of property. For property owners we offer a complete service ranging from individual buildings with several hundred units to complex portfolios. We manage property and achieve agreed objectives with an appropriate reporting – always transparent, value-and profit-oriented. Property management should not only preserve and administer the “status quo” but rather optimize costs and income from a real estate portfolio, leading to high sustainable profits.
Commercial Management
- Settlement of property-related payments and posting of all transactions
- Rent collection and dunning, active receivables management
- Document creation and settlement of operational and utility cost
- Executing rent adjustments and monitoring of rental contract agreements
- Processing and resolving of all problems and other requests from tenants
- Design of of budget plans
- Managing external service providers through appropriate contracts and service level agreements
- Creation of an accounting and statistical analysis as part of a custom configured reporting
- Settlement of insurance claims
- Cooperation with accountants, lawyers and other advisers
Technical support
- Establishment of technical standard related targets, such as required maintenance / refurbishment conditions, power consumption, other equipment standards
- Regular inspections of the property to determine its state of compliance with legal and economic standards and execution of any necessary technical measures
- Official contact for external supervising agencies (e. g. fire prevention, TÜV, etc.)
- Planning and executing major refurbishment, renovation and reconstruction projects, possibly in cooperation with external architects
- Management and tracking of warranty claims
Rent
- Final acceptance and approval of returned vacant floor space, monitoring compliance with rental contract agreements and detection of renovation needs before renting the space once again
- Acquisition of prospective tenants
- Collaboration with other partners, such as real estate agents
- Selection of suitable tenants
- Credit check using the official credit information bureaus
- Drafting and negotiation of lease contracts
- Acceptance and handover of leased premises
Reporting
- Property conditions and status report
- Site Development
- Maintenance
- Occupancy
- Open Item Lists
- Legal cases
- Tenant calls
- Complaints management
- Other current operations